HR Answers 24x7
Winslow can be offered directly to employees through our employee self-service feature in Slack or Teams. Employees can ask questions of Winslow 24×7 and get answers from your policies and procedures. No more hunting through the intranet or SharePoint – answers are instantly available right inside of Slack or Teams. Cut down on as much as 75% of employee questions using Winslow ESS.
Intranets
Employees Don't Love Intranets
Employees don’t love combing through pages or PDFs on the Intranet looking for answers to their policy questions. Winslow offers them a whole new way to search by simply asking for what they need and getting a conversational answer to their question.
Accessibility
Winslow ESS is Available in Slack or Teams
With only a few clicks, Winslow can be deployed to Slack or Teams. Your employees will never have to learn a new application to get the HR information they need.
Reporting
Analytics so You Know What's Going On
Winslow tracks all the questions being asked, by who, and uses AI to categorize them so you can see emerging trends and common questions. Stop flying blind about what your organization wants to know.
24×7
Winslow Bring 24x7 HR Support
Always available, Winslow extends your HR team’s service 24×7 enabling employees to get answers to questions even on off hours and the weekends.
Features
Advised by the best HR industry leaders
We are building a great HR team just like you
Frequently asked questions
Have further questions about Winslow, contact us at sales@usewinslow.com
What types of questions can Winslow answer?
Winslow can answer a wide range of questions about any policies or procedures you provide, offering employees instant access to important information. With the integration of your HRIS system, Winslow can also answer contextual questions based on an employee’s profile, such as their location, department, or job title. Additionally, Winslow enhances Employee Self Service by retrieving personal information like the last paystub, accrued PTO, or benefits status, enabling employees to self-manage their HR-related tasks quickly and efficiently.
Can I Control the Documents Employees Use
Yes, you can control and limit the documents available to your employees through self-service. For example, you can restrict access to specific policies, such as making only the employee handbook available, ensuring that employees only see the documents that are relevant to them. This level of control helps you maintain confidentiality and ensure that employees have access to the most up-to-date and appropriate information through the Employee Self Service portal.
Can Winslow identify employee question trends?
Yes, Winslow uses AI to categorize and identify trends across all your employee questions, providing valuable insights into emerging concerns or frequently asked topics. This enables HR teams to be proactively alerted to any patterns or issues bubbling up from your employee base, allowing for timely intervention. By leveraging this data, Winslow enhances Employee Self Service, ensuring that employees receive accurate and relevant information while helping HR teams address trends before they escalate.
Can I See the Answers Winslow Gave
Yes, you can view the exact answers Winslow provided to employees for any questions they asked. This transparency allows you to monitor the accuracy and relevance of the responses, ensuring that Winslow meets your standards. By reviewing these answers, you can also identify opportunities to improve your Employee Self Service experience and refine the information available to your workforce.
Does Winslow Understand Employee Context
Yes, Winslow understands employee context when integrated with your HRIS. It ensures employees receive accurate answers tailored to their specific attributes, such as location, seniority, classification, or department. This contextual awareness allows Winslow to pull relevant information from the right documents, enhancing the Employee Self Service experience and ensuring employees get precise, personalized support.
How does Winslow enhance Employee Self Service?
Winslow enhances Employee Self Service by providing instant, accurate answers to employee questions about policies, procedures, and personal HR information. Employees can access details such as paystubs, PTO balances, or benefits eligibility without needing to contact HR, streamlining processes and improving satisfaction.
How does Winslow ensure accuracy in Employee Self Service?
Winslow uses advanced AI and integration with your HRIS to pull real-time, verified data, ensuring employees receive accurate and up-to-date answers. This reduces errors and helps employees trust the Employee Self Service platform for their HR needs.
Can I control if my employees can use Winslow?
Yes, you can turn employee self-service off or on as you like. If employee self-service is turned off, your HR team and whoever you create an account for in Winslow will still have access to use Winslow inside of Slack or Teams.